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Promotions and T&Cs

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Enrolment Details

Bookings for courses and workshops are confirmed upon receipt of full payment of the course fee. A confirmation email and Tax Invoice will be provided after payment has been received by Australian Management Control Pty (AMC), trading as Poetry in Numbers.   Please contact us if you have not received this within 1 business day of making the payment.

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Requirements: It is important that you fully satisfy any specified prerequisites. There will not be sufficient time to cover assumed knowledge during the course.

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Substitutions:

Substitutions of an enrolment to another person can be done at any time prior to the commencement of the course or workshop.

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Privacy Statement

We collect personal information from you, including information about your:

  • Name

  • Contact information

  • Billing or purchase information

We collect your personal information in order to enrol you in our courses and workshops. We keep your information safe by storing it securely and only allowing appropriately trained AMC staff to access it. Your information is not sold or provided to any external agencies.

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Prices:

Prices are subject to change without notice and will be quoted including GST and confirmed at time of booking. 

Any promotional or other discounts on course fees may only be claimed at the time a booking is made.

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Changes or Cancellations

We reserve the right to cancel in its sole discretion any AMC course or event. If an AMC course or event is cancelled we will provide attendees with a full refund. Where an AMC course or event is postponed by AMC, participants enrolled in that course or event will be transferred to the next available course or event date and notified by AMC of the change. If you do not wish to be transferred to another date, you can send a replacement attendee or alternatively will forfeit the booking fee. This includes any postponement that is due to government health advice or government mandatory shutdowns. AMC assumes no responsibility for non-refundable airline tickets or other expenses incurred due to course cancellations or postponements.

Student cancellation:

As we endeavour to cater for the students learning needs, students will be offered to transfer to another date or another course topic, at no extra cost.

Where a student is not able to transfer to another course, student requested cancellations will be accepted up to 7 full working days prior to the course date. After this period, 100% of the fee is forfeited and non-refundable with course materials sent to the student. Cancellations are to be advised in writing to courses@poetryinnumbers.com.au including the course title, date, attendees name and reason for cancellation. 

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Feedback

Our team really appreciate the feedback that you provide on completion of your course. This information is used for our team to refine our offering and for course organisation, content and delivery improvement as well as marketing purposes. At times we may use your comments provided for marketing our courses. Please let our team know if you would prefer that we did not use your feedback provided for marketing purposes.

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All feedback provided is reviewed and where appropriate used to make refinements. If you feel we are not meeting your expectations for any reason, please email courses@poetryinnumbers.com.au. A staff member on the management team will get back to you within 7 days.

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The course materials provided during the course are current at time of printing. Should there be any errors or omissions please contact our team to advise, so we may address and revise for future sessions.

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